Home    
For Sale    
Photo Album    
Regalia Ordering    
Casual Clothing
Gifts & Accessories    
Home Decor    
Dolls & Bears    
Resources    
Links    
Etiquette
Regalia Styles    
Types of Dances    
New Dancers    
Indian Humor    
About Us    
Soapbox
ORDERING POLICIES & SHIPPING INFO
See Regalia Pricing Guidelines Below
We're located in rural north central Oklahoma, several miles from the tiny town of Red Rock, on reservation land of the Otoe-Missouria Tribe of Oklahoma. We're nearly 100 miles N of Oklahoma City, 100 miles W of Tulsa, & 100 miles S of Wichita, Kansas. If you want to visit, contact us IN ADVANCE for driving directions & to be sure we're here! Don't hop in your car & expect to call us from the highway, because cell service is pretty patchy out here.
HOW TO ORDER:
EMAIL us at littlecrowtrading@gmail.com or call (580) 723-9244 10 am-5:30 pm Mon-Fri Central Time. Leave a message if we don't answer. We take orders via email or by phone, and take credit card payments over the phone. You can usually reach us by phone during business hours. We're also here on some Saturdays between 10 am & 4 pm, but may leave to pick up supplies or attend a powwow.
WE DON'T ALWAYS KEEP REGULAR BUSINESS HOURS. We're pretty remote out here and have to drive to area towns for banking & shipping services during business hours. Janet has obligations on the tribal housing commission, and may attend meetings in Tulsa or Oklahoma City. Folks from the other reservations in our area always call us before they drive over, and we don't get a lot of other foot traffic due to our remote location. So you can't always reach us, but chances are you will. We'll often return calls later in the evening if you leave a message while we're gone. We pick up emails day & night, if the weather doesn't knock out our satellite internet service (I told ya we're remote!)
DOWN PAYMENT:
No down payment is required to place an order. All orders over $100 require 1/2 down payment when we're ready to purchase fabric. Orders using skins must pay for the skins in full before work is started. The remaining payment & shipping/ insurance charges are due before anything ships. Orders using family designs & non-saleable items must be paid IN FULL before work is started.
SCHEDULING:
There is normally a 1-9 month waiting period for orders, depending on the time of year. We're always backed up with powwow season orders by early April, but will attempt to work in as many orders as possible. Our slow time of year is the first few weeks after Christmas, but repeat customers often schedule "whole family" orders during this time. Large summer weddings also schedule their orders during this time. It's VERY difficult to work summer wedding orders into the schedule once powwow season starts again in March. So PLEASE plan in advance.
We DO NOT promise "finish dates" under any circumstances, because unavoidable delays do happen and it's very hard to gauge how long some orders will take. Orders are filled on a 1st come/1st served basis except when similar orders can be grouped together. If you placed an order but haven't heard from us in months, we've probably tried to contact you unsuccessfully. Keep in touch with us, because we won't continue trying to contact you. If a customer is unable to pay for their order when we're ready to start, their order will be postponed until we can get back to it.
PAYMENT: We accept credit & debit cards, money orders & personal checks. Personal checks & money orders will be held until cleared by the bank. Large orders from bona fide school districts, legitimate tribes and bona fide non-profits can provide Purchase Order & proper documentation for possible waiver of down payment requirement. All orders must be PAID IN FULL before shipment.
CANADIAN & INTERNATIONAL:
We ship to Canada regularly. Foreign orders must be paid by credit card; credit card companies do the currency conversion. Canadian BANK CHECKS issued in US funds are accepted. We accept Western Union payments from Canadian customers who live in remote areas where travel to a bank for payment is a hardship. We don't recommend paying for overnight shipments to Canada, because they rarely get through customs overnight, and shipping is non-refundable due to Customs. We can't guarantee mail shipments to Canada or internationally, so we recommend using Fed-Ex for valuable shipments.
EXCHANGES & REFUNDS:
We will exchange UNWORN standard belts or dance bells. We may exchange unworn regalia at our discretion. We DO NOT issue refunds. We're not responsible if you changed your mind or broke up with your girlfriend. We email photos & measurements before the sale so that you know exactly what you're getting. We are NOT responsible for incorrect measurements from customers - a BRA size of 44 isn't the same as BUST measurement of 44.
We do not refund down payments for orders that are cancelled after we've started. The customer will retain full credit for a future order. We won't store finished orders indefinately for people who don't make the final payment on their order. Finished orders which are not paid for by the customer within 30 days of attempted notificaion may be sold without refund, unless arrangements are made.
If we attempt to notify you but your phone is disconnected, you don't return our calls, you don't answer your phone & your voice mailbox full, or your email is returned or unanswered, we will only continue attempting to contact you for 30 days. If we've notified you already, we won't continue trying to contact you for payment. If you have an order with us, it's your responsibilty to remain in contact with us, and it's your responsiblity to pay for your order when it's done. Always leave us with an alternate phone number in case we can't reach your cell.
SHIPPING:
We ship U.S. Priority Mail (2-3 day service) to residences, businesses & post office boxes. Express Mail (1-2 day delivery) is available. STANDARD USPS RATES APPLY TO SHIPPING. All shipping and insurance charges are the responsibility of the customer and must be paid before shipping. Delivery Confirmation or Insurance are required on all shipments. We are NOT responsible for uninsured packages.
Delivery Confirmation - $.65
Insurance charges for Priority Mail parcels are as follows:
Under $50 - $1.70
$50 -$100 - $2.15
$100-$200 - $2.60
$200-$300 - $4.60
$300-$400 - $5.55
$400-$500 - $6.50
$500-$600 - $7.45
$600-$5000 - $7.45 + $.95 per $100 over $600 declared value
We can ship FedX, but the nearest FedEx shipping center is 30 miles away. A $15 time & fuel surcharge may apply to unplanned FedEx shipments. The deadline for FedEx shipments is 5:30 pm Central Time. We will not refund shipments which are not delivered as scheduled, if they are not refunded to us by the carrier. We don't ship via UPS because an overnight shipment in Feb 2008 was handled so unbelievably badly.
FABRCS & SKINS:
We use quality, durable fabrics in our regalia, and use washable fabrics whenever possible. We do not recommend that customers buy their own fabric, because unknown fabrics may have colors that bleed, or may shrink more than normal. Please check with us before purchasing fabric.
Regalia using metalic or sequined fabrics are fragile, easily damaged by rough handling or wear. These beautiful fabrics have a limited lifespan and are not intended for traditional regalia that will be passed down to another generation. NEVER touch a hot iron directly to a metalic or sequined surface, protect by covering with a handkerchief. Metalics should be hand washed, not dry cleaned.
We aren't responsibile for items damaged from improper care or made with fabric purchased by the customer. Hand washing is appropriate for most items, machine washing & drying is NOT recommended. Please inquire if in doubt.
We use top quality animal skins from reliable suppliers, but imperfections are inherent to natural materials. Items made with hand-tanned skins may incur extra labor costs since they may be more difficult to work with. We are not expert furriers and can't promise professional results when piecing furs and skins provided by customers.
AT OUR DISCRETION:
Full payment in advance will NOT move your order ahead of others on the waiting list who have already made their down payments. NO EXCEPTIONS! Your money isn't any greener than the person in line ahead of you. We WILL cancel orders from customers who are unusually impatient or who attempt to bully us. We reserve the right to refuse orders for regalia which is not appropriate for authentic Native American gatherings, or which is outside of our normal range of inventory.
More Questions? Email Us !
Email us at
littlecrowtrading@gmail.com

These Items Are Not For Sale
Prices Are Approximate - Shipping Not Included
Click On Picture For Larger Image









